Q-Sourcing Servtec
4d ago
  • Nairobi
  • Posted 2 days ago
  • HR Administrator

    Reporting to the Manpower Manager, the role is responsible for supporting the attainment of Q- Sourcing strategy by handling all HR & Administration related issues of both Contract, temporary and permanent staff at the client workplace such as contracting, placements, welfare, performance management and reporting.

    The role is also concerned with ensuring compliance to EHS guidelines and conformity to both QSL internal policies and client’s service level Agreements

    Roles and responsibilities

  • Participate in the recruitment, selection and placement of workforce as may be required from time to time.
  • Ensure proper on boarding of ALL projects staff, ensure contractual Service level agreement terms & obligations are duly acknowledged, and adhered to, and that all staff have job descriptions.
  • Manage the project teams to deliver by setting performance targets and reviewing the reward systems as may be approved from time to time.
  • Overall administrator of Service level standards / contract between client & QSL thus ensure such contractual standards in terms of turnaround time, quantity and quality are enforced from time to time.
  • E.g. Billings / invoice follow up, reviews, client reports, staff- payments, contracts etc.)

  • Managing risks to life, property & working environment through compliance with Occupational and Environmental Health & Safety standards in all operations and process flows.
  • Handle all HR & Administration requirements for all staff such as;
  • Managing their welfare like meals and working time
  • Medical insurance and site clinic for occupational injuries
  • Scheduling and approving leave and adherence to the leave plan without causing compromise to the service expectations
  • Handle payments for casual staff as per contract and monthly payments to contractual staff. Ensure all payment issues are addressed and pay slips are issues for accountability
  • Monitor project staff attendance, time management and ensure staff performance(productivity) as expected
  • Project Budgeting and Monitoring for payments, petty cash and other requirements and ensure accountability and value for money for the project.
  • Manage all projects workplace conflicts and grievances within time and escalate where
  • appropriate

  • Document all project meetings with the client and ensure that feedback is well recorded, acted upon and escalated to management in a timely manner.
  • Analyse data to demonstrate business analytics to manage and meet stakeholder’s needs
  • Reporting and, escalating incidents to ensure preventive approaches by way of observations and proactiveness
  • Being a performance coach and mentor to the team and motivating them to deliver as required.
  • Develop and submit monthly reports to the clients and the country Manager as may be
  • required.

  • Develop and manage plans to address projects strengths, weaknesses, opportunities and threats.
  • Support in business development proposals.

  • People management skills
  • Knowledge of market-leading data Analytics tools
  • Interpersonal and communicational (written and oral) skills

  • Degree in HR or Projects Management
  • 5yrs working experience in a similar field
  • Experience in projects analysis and reporting
  • Experience in contract management; ensuring clients and suppliers alike perform in accordance with original agreement
  • Experience in managing contractors under union is MANDATORY


  • Manpower Manager for day today reporting & project accountability and feedback escalation
  • EHS and Cost Benefit Analyst-for support on compliance, return on investment and awareness session.
  • Other service line managers, for support on employee relations, feedback, budget and related approvals

  • Client for Service Level Agreements and day today feedback
  • Other suppliers and Service providers for stocks
  • Laws and Regulators for compliance.
  • To apply for this job please visit bit.do.

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