Collection Specialist
Potential Staffing Limited
Nairobi, Kenya
21h ago
source : BrighterMonday

Job Summary

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

  • Minimum Qualification : Bachelor
  • Experience Level : Mid level
  • Experience Length : 2 years
  • Responsibilities

  • Investigate historical data for each debt or bill and conduct credit checks
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
  • Set objectives for the accounts receivable team that align with the accounting departments goals
  • Monitor processing of invoices
  • Ensure timely collection of payments
  • Negotiate with clients on nonpayment cases
  • Prepare monthly quarterly and annual ad-hoc forecasting reports
  • Organize records of invoices, bills and deposits
  • Ensure high quality invoicing and collection procedures that comply with the law
  • Requirements

  • Proven work experience as an Accounts Receivable Manager or Supervisor
  • Hands-on experience with accounting software
  • Familiarity with advanced formulas in MS Excel
  • Excellent analytical skills along with the ability to create and present detailed reports
  • Team management and negotiation skills
  • Problem-solving attitude
  • Confidentiality
  • BSc degree in Accounting or Finance
  • CPA certification is a plus
  • Send your curriculum vitae showing previous job experience

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