Branch Manager
Summit Recruitment & Search
Nairobi, Kenya
3d ago
source : Fuzu

Job Summary

A credit only Micro-Finance Company licensed in Kenya under the Company’s Act is looking for a Branch Manager to be based in Nairobi.

He / she will be responsible for planning, execution and coordination of business development strategy while coordinating the recruitment of staff / sales reps to achieve branch targets (Sales, retention of reps and portfolio) and staffing needs.

The ideal candidate must have at least 4 years’ experience in a Microfinance.

Qualifications :

  • Bachelor’s degree in sales, marketing, or a business-related field from a recognized institution.
  • At least 4 years’ relevant work experience, 2 which must be in a managerial position.
  • Must have previous experience in Microfinance.
  • Must have a proven track record in achieving sales targets.
  • Good judgment and decision-making capacity.
  • Ability to gather market Intelligence skills.
  • Responsibilities

  • Lead in the implementation of the sales strategy for the branch.
  • Manage the branch Portfolio at Risk Rate (PAR) as per the management set targets.
  • Plan and coordinate the recruitment of staff to achieve desired growth on the number of sales reps.
  • Liaise with Team Leaders to ensure continuous and thorough training of sales reps to gain knowledge.
  • Ensure performance standards and targets are met on a monthly basis by communicating job expectations.
  • Ensure high energy levels of the teams in the branch through motivation, coaching & mentoring.
  • Prepare weekly / monthly reports and timely submission on sales production and field activities.
  • Maintain branch inventory / assets according to the current register in liaison with the admin team.
  • Train all staff on the systems use to ensure good use of Market force.
  • Advise the Assistant Country Sales Manager on all aspects relating to Sales / Marketing plans.
  • Ensure 95% collection rates in conjunction with the report from Sales Reps Portfolio Performance.
  • Ensure that the Loan rejection rate is below 10% on a monthly basis through a continuous review of rejection.
  • Manage staff well regarding HR issues in the region and submit reports.
  • Oversee office operation and administrative functions to ensure compliance with operating standards.
  • Oversee the implementation of the quality management system QMS in the branch.
  • Job Requirements

    Required education : Bachelor's degree

    Required relevant work experience : 3 years

    Required languages : English (Spoken : fluent Written : fluent)

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