Customer Technical Service Officer
Africa Management Solutions Limited (AMSOL)
Nairobi, Kenya
4d ago
source : BrighterMonday

Job Summary

Our client in the manufacturing industry is looking for a Customer Technical Services Officer.

  • Minimum Qualification : Bachelor
  • Experience Level : Mid level
  • Experience Length : 3 years
  • KEY RESPONSIBILITIES

  • Performing on site demo to the customer on how to apply ourdifferent products.
  • Give technical support for products for increasing sale
  • Conducting, Engineer and architects meet, Mason meet,Contractors meet and Painters meet for awareness of the products so that toimprove sale and achieving target
  • Meeting influencers like engineers and architects toincrease sales.
  • Attend the problem faced by customer on his site and resolvethem technically.
  • Take technical meeting periodically to improve productawareness and indirectly product sale
  • Conducting sampling activity on site to ensure the customerabout quality of the product
  • Visiting the sites for product awareness, site sampling andtechnical awareness of the product
  • Generating orders from the site
  • Visiting projects for lead generation, product approval bysampling on site and by delivering technical details to the concern personnelso as to generate order
  • Incorporate the product in BOQ of client list by site sampleand approval
  • Regular follow up with clients for order generation.
  • Regular follow up with the Engineers, Architects andContractors for order generation
  • Timely submission of monthly reports like MCR, Complaintreport, Sampling data.
  • REQUIREMENTS

  • A Civil Engineer with relevant qualifications Preferred
  • At least 3 years of experience
  • Driving licence.
  • HOW TO APPLY :

    Qualified and interested applicants to send theirapplication and detailed CV, indicating past or current and expectedremuneration explicitly indicating the position in the subject line.

    Only short-listed candidates will be contacted.

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