General Manager - Microfinance
Anonymous Employer
Nairobi CBD
1d ago
source : Pigiame

Responsibilities

  • Develop plans for business growth & profitability targets of the Company.
  • Monitor and evaluate the branch performance to generate a healthy portfolio on a monthly basis, including client satisfaction metrics.
  • Supervise the field operations team comprising of Credit officers , and Customer Care Officers to ensure they perform their duties optimally.
  • Ensure organizational quality through review, update, implementation and adherence to agreed policies, procedures and manuals.
  • Prepare budgets, annual business plans and operational plans.
  • Oversee credit risk framework, implement credit strategies, policies and procedures in line with the company’s corporate strategy and ensure compliance.
  • Implement the microfinance plan focusing on increasing the outreach of the Company through the opening of new branches, and development of new credit and non-funded products.
  • Lead in finance generation for onward lending to customers
  • Any other duties as may be assigned from time to time
  • Minimum Requirements

  • At least over 5 years relevant experience in comparable positions in terms of responsibility in banking, microfinance or similar organization in an operations line-management role.
  • Experience in credit origination and credit risk assessment in a lending environment coupled with mobilization and delivery channel development .
  • Flexible and resourceful; the ability to work in a start-up
  • Acquaintance with the MIS & Accounting systems for day to day microfinance operations;
  • A thorough understanding of microfinance performance metrics / indicators and the ability to interpret and process operations data;
  • Develop plans for business growth & profitability targets of the Company. Monitor and evaluate the branch performance to generate a healthy portfolio on a monthly basis, including client satisfaction metrics

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