Applications are invited from qualified persons for the above vacant position.
Minimum Qualification : Diploma
Experience Level : Mid level
Experience Length : 5 years
TO BE BASED IN : THIKA
Ladies aged between 40-50 years are encouraged to apply.
MAIN PURPOSE OF THE ROLE :
Welcoming Visitors in the Organization.
Calling, Receiving and Forwarding calls
Receiving & Distributing mails.
KEY ACCOUNTABILITIES (MAIN AREAS OF WORK RESPONSIBILITIES)
Serve visitors by greeting, welcoming and directing them appropriately.
Making calls for the employees as requested and forwarding them accordingly
Answering incoming calls and forwarding them while providing basic information when needed.
Receiving, registering and sorting daily mails / deliveries / couriers.
Maintain security by following procedures and controlling access.
Keeping the reception area tidy and organized.
Maintaining proper records for all calls made and by whom.
Be familiar with all the personnel, positions and departments in the Organization.
Any other duty and responsibilities entrusted by the management from time to time.
COMPETENCIES / ABILITIES / SKILLS REQUIRED.
Ability to be polite but firm when dealing with difficult, impatient or upset people.
Ability to stay calm under pressure.
Good spoken and written communication skills.
Self-motivated, courteous, confident and friendly personality.
EDUCATION : Minimum Requirement Diploma in Front Office Management or its equivalent
EXPERIENCE : 5 years experience in similar role