Administrative Assistant (Student Services)
Anonymous Employer
Nairobi, Kenya
20h ago
source : BrighterMonday

Job Summary

The Administrative Assistant provides administrative support to both the recruitment & the manager's office.

  • Minimum Qualification : Diploma
  • Experience Level : Mid level
  • Experience Length : 3 years
  • Job Description

  • Provide AdministrativeSupport to the recruitment assistant & the office manager
  • Respond to allleads from the different platforms (email, social media, telephone, calls &WhatsApp)
  • Qualify all leadsas per the laid -out qualification procedure
  • Queue forreview all qualified leads
  • Queue foraction all unqualified leads
  • Key in allleads into the CRM
  • Follow up withboth students & institutions during the application process
  • Prepare weeklyperformance reports (including status reports)
  • Managepre-applicant’s portfolio
  • Ensurecontinuous updates to all clients (weekly)
  • Ensure thatthe office is always neat and organized (including managing the cleaner)
  • Contribute incontinuous improvement of processes (to improve our overall client experience)
  • Manage thediary for the office manager
  • Keep track ofall our client’s social media presence and posts and highlight anyinteresting posts that we can leverage on (daily)
  • MaintainOutstanding Action Points (AP) reports for both the Recruitment Assistant &the Manager (& ensure no AP is unresolved beyond 48 hours)
  • Post on socialmedia (daily)
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