Outlet Manager
Anonymous Employer
Nairobi, Kenya
4d ago
source : BrighterMonday

Job Summary

One of our clients, a leading Trading company in the country is looking for an Outlet Manager

  • Minimum Qualification : Bachelor
  • Experience Level : Management level
  • Experience Length : 6 years
  • KeyResponsibilities

  • Oversee the daily operations of outlet for efficientoperations.
  • Plan and assign daily workloads to outlet staffs.
  • Develop and enforce established policies and procedures.
  • Establish operational strategies to meet quality andcustomer service standards.
  • Develop marketing strategies to improve sales andprofitability.
  • Maintain the outlet facility clean and safe.
  • Obtain customer feedback and recommend necessary outletoperational changes.
  • Schedule orientations and job training to outlet staff.
  • Organize regular meetings to discuss about issues andupdates.
  • Analyze and resolve problems in a timely and accuratemanner.
  • Organize special events and entertainments to attract morecustomers.
  • Address customer queries courteously and ensure customersatisfaction.
  • Develop cost-effective operational plan to achieve outletgoals.
  • Assist in cash handling activities and develop expense and revenuereports.
  • Key Skills and Qualifications

  • Bachelor’sdegree in a business related field
  • 6+ yearsof experience
  • Detailoriented
  • Stronginterpersonal skills
  • Must haveleadership skills and be a team player.
  • Proficiencyin Microsoft Office Excel, Word and Outlook
  • Theyshould also be dynamic and a team player
  • How to apply

    If you are up to the challenge, possess thenecessary qualification and experience; please send your CV only quoting thejob title on the email subject.

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