Sales Administrator
Potential Staffing Limited
Nairobi, Kenya
6d ago
source : BrighterMonday

Sales Administrator

Potential Staffing Limited

Sales

Potential Staffing Limited

Sales

Nairobi Full TimeRecruitment KSh Confidential 55m

Job Summary

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

  • Minimum Qualification : Bachelor
  • Experience Level : Mid level
  • Experience Length : 3 years
  • Job Description

    Sales Administrator Job Opening

  • We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
  • Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
  • Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.
  • Responsibilities

  • Manage Key accounts
  • Act as a point of contact for clients
  • Organize regular client meetings to discuss their requirements
  • Resolve problems and handle complaints in a timely manner
  • Identify new potential customers
  • Ensure budget and time requirements
  • Stay up to date with new features and products launches
  • Establish best practices and monitor and report
  • Monitor and report on sales performance analytics
  • Suggest innovative ideas to increase sales and improve customer experience
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay up-to-date with new products and features
  • Requirements

  • Proven work experience as a Sales administrator or Sales support agent
  • Hands on experience with CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Certification in Marketing, Sales or relevant field is a plus
  • Qualified Candidates are required to send their Updated CV

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