Spa Supervisor
Fairmont Hotels & Resorts
Fairmont Mount Kenya Safari Club, Mount Kenya, Kenya
2d ago

Hotel Overview :

Mount Kenya Safari Club Nanyuki is an exclusiveretreat.Situated some one hundred andninety kilometres to the north of Nairobi, onthe slopes of Mount Kenya, it has a reputationfor relaxed elegance.

Many of theworld's famous names, be they royalty, film stars or merely the rich, seek itout as a secluded haven where, although you do your safari during the day, youalways dress for dinner.

Summary of Responsibilities :

Reporting to the Assistant Activities Manager, responsibilities and essential job functions include but are not limited to the following :

  • To consistently offer professional, friendly and engaging service
  • To perform facials, body treatments, massages, waxing, manicures and pedicures in a safe, comfortable, and hygienic manner
  • To perform all services using professional techniques
  • To maintain an ample inventory of products necessary to perform all treatments
  • To ensure individualized guest service through acknowledging and responding to their needs and expectations
  • To proactively educate guests about retail products and make personal recommendations as requested
  • To assist guests regarding hotel facilities in an informative and helpful way
  • To maintain cleanliness of work area and of all equipment used
  • To book and schedule appointments as required
  • To follow departmental policies and procedures
  • To follow all safety and sanitation policies
  • Other duties as assigned
  • Qualifications :

  • Previous Spa experience preferred
  • Certification from an accredited school of Beauty Therapy andor Aesthetics required
  • All professional licenses are to be current
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Physical Aspects of Position (include but are not limited to) :

  • Frequent standing, bending and reaching throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling, sitting
  • Occasional ascending or descending ladders, stairs and ramps
  • Visa Requirements : Eligible to work in Kenya

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