The World Bank Group Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions.
In fiscal year 2018, the WBG committed $67 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members.
It is governed by 189-member countries and delivers services out of 120 offices with nearly 15,000 staff located globally.
The WBG consists of five specialized institutions : the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID).
Project / Task Background / General Description :
The Incumbent will be functional within the Health and Safety Directorate (HSD), Counseling Unit (CU), which assists and advises in identifying staff health issues which are related to the workplace in HQ and Country Office locations for World Bank Group (WBG) and International Monetary Fund (IMF) staff.
and the Family Consultation Services, which provides counseling services for spouses and other family members. The Counseling Unit provides services that promote the psychological health and well-being of employees and contribute to a healthy work environment.
The Unit serves clients in Washington, DC, and at Country Offices worldwide. The Counseling Unit is an integral part of HSD, which is the occupational health directorate serving employees and management of the WBG and the International Monetary Fund (IMF).
These client institutions are richly diverse environments, with employees from more than 150 countries, working in Washington, DC, and at more than 120 Country Office locations globally.
The Counseling Unit is increasingly focused on Country Offices in all regions of the globe, especially given the growing decentralization of WBG operations.
The Unit will develop further its involvement with and assistance to Country Office employees and managers.HSD recognizes that individual health and organizational health are related, and that attention to both supports the effective functioning of employees.
Medical ethics and confidentiality are cornerstones of HSD’s work.
The Counseling Unit provides four main services :
identifying stress risks in the workplace and promoting a psychologically healthy work environment; giving guidance on support to employees during organizational change and in crises.
brief counseling; referrals to internal and external resources; provision of resiliency briefings to staff appointed to assignments in countries affected by fragility, conflict, or violence (FCV).
3.Training & education of managers, HR staff and work groups on psychosocial health problems, psychological health & disability issues, crisis preparedness and response, workplace stress & well-being
coordination with internal & external resources, local and international.
Duties and Accountabilities :
referral to external mental health providers; resiliency briefings; case management.
2.Manager and Group Consultation
interventions with managers and work groups following critical incidents; work group stress assessments & interventions.
Independently develops and delivers major trainings and workshops to staff at all levels of both the WBG and the IMF.
3.Quality Assurance and Program Support
a.Individual clinical supervision with Head of Unit; case conference meetings with the team.
b.Maintain up-to-date, accurate counseling records of client contacts.
c.Conduct quality assurance reviews of programs during implementation and 'after-action' phases
d.Coordinate development and delivery of psychosocial risk assessments and develop office-specific programming based upon the assessed risk factors
4.Health Promotion Activities
organizational change; life transition; relaxation. Coordinate presentations by local subject matter experts.Ensure fidelity to HSD presentation quality standards and liaise with other HSD entities to promote health activities and programs.
Deliver programs associated with the UN and WBG mental health strategy including but not limited to anti-stigma and mental health literacy activities and campaigns.
As part of HSD’s multidisciplinary and integrated Health and Safety Team in Nairobi, the Counsellor will administratively report to the Senior Medical Officer in Nairobi and technically report to the HSD Counseling Unit Head in Washington.
A key requirement of the position will be the ability to summarize data and trends to develop programs and policies that are designed to support staff.
Frequent travel is required from the Counsellor to support the regional country offices, at times on short notice based on operational needs, and also at times to remote and difficult locations to provide support to staff.
The Staff Counsellor will be responsible for performing the following duties :
9.Coordinate services with UN- family counselors, particularly in the context of critical incident response, to deliver care not only to WBG and IMF beneficiaries, but also to other UN beneficiaries as directed by the Head, Counseling Unit.
18.Perform other duties as required.
1.Advanced degree (doctorate or masters) in mental health-related field (Psychology, Marriage & Family Therapy, Counseling, or Clinical Social Work); doctorate preferred.
2.Licensed, registered, certified - or eligible for same - as a psychologist, clinical social worker, counselor, or marriage & family therapist.
3.Training & skills in brief counseling.
4.Demonstrated expertise working with multicultural population.
5.International work / living experience preferred.
6.Working knowledge of structure of international multilateral organizations preferred.
7.Language skills in at least one language (preferably French) in addition to English proficiency preferred.
8.Demonstrated ability to work independently.
9.Demonstrated excellence in clinical judgment and decision-making.
10.Demonstrated ability to work independently.
11.Demonstrated excellence in clinical judgment and decision-making.
1.Eight years of relevant experience post-attainment of applicable advanced university (graduate) degree.
2.Additional experience in an occupational setting preferred, consulting on work-related stress.
3.Advanced training and / or experience in individual counseling and therapy, in family and / or group therapy, substance abuse, and post-trauma stress.
4.Substantial experience counseling & consulting to / with multicultural clients.
5.Experience working collaboratively in a multi-disciplinary and multi-cultural team environment; ability to manage confidential and sensitive matters with discretion, strong independent judgment, and tact.
6.Demonstrated expertise working with multicultural population.
7.International work / living experience preferred.
Poverty has no borders. Neither does excellence. This is why we continually search for qualified individuals with diverse backgrounds from around the globe.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.