Posted 18 hours ago
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; queries and concerns.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Qualifications / Skills :
Data entry skills
Attention to detail
Education, Experience, and Requirements :
Diploma holders or a University / college degree is an asset.
Previous customer service experience is an added advantage.
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