Yesterday, 23 : 25 Ad ID : 1559012
Pre- sales Representatives
Nairobi CBD Nairobi Details Employer Career Directions Limited Company Industry Human Resources Work Type Full time Job Level Entry level Minimum Qualification Diploma Years Experience 2 years Application Deadline 2019-11-15 Description
Sales Volume : Execute sales plans and strategies to achieve daily, monthly and annual volume fulfilment and revenue targets for designated routes.
2. Customer Relationship Management : Manage customer experience by scheduling and conducting customer visits to drive sales volumes and address customer concerns.
This includes conducting scheduled customer visits through route plans to drive sales volumes and address customer concerns;
build mutual relationships with the retailers.
Order Management : Timely submission of customer sales orders and work with the fulfilment team to ensure timely and accurate delivery in line with customer preferences to ensure the customer satisfaction
Market Development : Implement market penetration and development plans for existing and new market routes through new product listing (Fresh food and vegetables and FMCG) and recruitment of new customers, in line with the company’s value proposition, to drive volumes and revenue growth.
Market Feedback : Prepare daily and weekly reports to help in decision making and share information on market developments including opportunities, challenges (competition and product counterfeits) and support in making relevant recommendations;
report customer service levels and product quality for remedial action.
Resource Utilization : Efficiently use company resources to ensure optimal returns for the Company. This includes ensuring that the sales vehicles, motorcycle, and other assets as may be allocated are in proper working conditions and available for inspection should the need arises.
Knowledge Transfer : Promote digital sales tools & processes by assisting vendors with navigation of digital system to ensure ease of service delivery and in accordance with the company’s value proposition to the customers.
KEY PERFORMANCE INDICATORS
100 % match between order and delivery
Ensure increase in sales revenue and sales volumes.
Demonstrated knowledge and experience in sales coordination
Planning and organizing skills
Excellent communication and interpersonal skills
Proven integrity, transparency and accountability
Minimum 2 years’ presales experience particularly in merchandising in general trade .
Driving License : At least 2 years’
Valid certificate of good conduct.
To achieve the planned sales revenue, market coverage and merchandising objectives through regular visits to all potential sales outlets whilst maintaining the highest standards of performance.