Automotive Workshop Manager - Kisumu
BrighterMonday Consulting
Kisumu CBD
3d ago
source : Pigiame
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    Automotive Workshop Manager - Kisumu

    Kisumu CBD Kisumu Details Employer BrighterMonday Consulting Company Industry Manufacturing Work Type Full time Job Level Management level Minimum Qualification Bachelor Years Experience 10 years Application Deadline 2020-01-06 Description

    KEY ACCOUNTABILITY :

  • Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.
  • Ensure supplies are ordered for each job. Ensure correct job numbers are used and that time records are correct.
  • Manage inward goods, checking quantities, dispatching goods and receipting invoices
  • Regularly report progress on each job and quickly communicate delays or concerns with the reporting head. Report on manpower overruns or shortfalls.
  • Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
  • Work with the reporting head to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
  • Investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with team to identify appropriate course of action.
  • Develop and implement systems to record, file and store information pertaining to client enquiries.
  • Identify staff that require on-going training and implement training opportunities to ensure their skills are improved.
  • Provide feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.
  • Promote a Health and Safety culture within the business
  • Review customers service orders and inspect the quality of a technician repairs before the release of vehicles.
  • Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
  • Plan and prepare annual budget for the department and facilities, scheduling expenditures, analysing variances and initiating corrective actions.
  • Follow up closely during implementation.

    QUALIFICATION REQUIREMENTS

  • Degree or equivalent in Mechanical / Automotive or related field.
  • 10 years’ experience in commercial and heavy fleet maintenance, with 4 years at management level.
  • Extensive Knowledge of mechanical issues, warranties, service and general repairs
  • Strong analytical, communication and inter-personal skills with administrative competence vital for this role.
  • Computer literate with a solid understanding of Microsoft applications
  • High sense of integrity and ability to work under pressure
  • This position will manage and lead a team of people in allocating workload and managing the day to day operations in the workshop.

    It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.

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