Friday, 08 : 30 Ad ID : 1631229
Relationship Manager - Corporate Sales
Nairobi CBD Nairobi Details Employer BuyRent Kenya Company Industry Advertising Work Type Full time Job Level Management level Minimum Qualification Bachelor Years Experience 3 years Application Deadline 2020-01-06 Description
Connecting Africans to Opportunities
You work in a fast-paced environment, experienced and can network, engage and negotiate with clients. Be a team player and master your role in the team by ensuring our current and new clients are engaged to give them a positive and productive impact of our business, through regular interactions with them by putting their needs first at all times, and establish trust-worthy relationships for the mutual benefit with our business and our clients.
Communicate with CEO, Sales Manager, Marketing Manager, & CEO and share insights on Slack, Trello and general meeting
Weekly strategic calls with CEO and Sales Manager
Weekly ongoing task meetings with CEO
Client online marketing stats / performance (internal & external)
Maintain good relationships with clients so that the business can maximize the value of those relationships.
Identify key contacts at potential client companies to establish and foster a relationship.
Participate in one-on-one meetings with clients to explain services in an effort to guide their choices
Understand the problems and challenges of clients and identify ways the business could better address those needs.
Grow the business by identifying new sales and business development opportunities.
Seek opportunities to cross-sell or upsell to existing clients
Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
Provide excellent service in order to maintain a positive reputation for the business
Resolve any customer complaints in a prompt and professional manner
Account management of Corporate Clients and Partners
Set revenue targets and then develop and execute a strategy to meet those
KEY SKILLS AND COMPETENCES
Qualifications and Competencies
Ability to build, foster, and maintain positive professional relationships
Devotion to high-quality customer service
Excellent interpersonal communication skills
Keen analytical and research abilities
Knowledge of relationship management best practices
Problem-solving and conflict resolution capabilities
Willingness to develop an in-depth understanding of the business and related services
Bachelor’s degree in business, marketing, management, or related field
3+ years of experience in a corporate or customer service role
Experience in the banking sector is a plus
Outgoing and customer-oriented attitude
Maintain or source x5 Key Business Ancillary partner accounts per month as per rate card (targets to be aligned to budgets)
Source and maintain x10 sub home offer accounts as per rate card (targets to be aligned to budgets).
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