The duties of this position include (but are not limited to) a wide range of supervisory duties in a 5-star boutique hotel in Tanzania!.
Minimum Qualification : Diploma
Experience Level : Mid level
Experience Length : 3 years
Duties involve overall Front Office, Guest Relation and F&Bsupervision therefore we seek an all-rounder".
Seek verbal feedback from customers on a regularbasis and respond to all guest queries in a timely and efficient manner.
Manage, record, and resolve guest or customercomplaints promptly.
Ensure a very high level of customer service is constantlymaintained.
Demonstrate a thorough understanding of allfacilities and services provided within the hotel and identify opportunitiesfor upselling and promoting when appropriate.
Ensure daily checklists are completed.
We are looking for a hotelier with the following qualities :
Excellent grasp of hotel Admin, Front Office andF&B duties
At least 3 years’ experience in a supervisoryrole within a 4 or 5 star environment.
Knowledge of Micros and Opera POS systems isvital
Must be able to work unsupervised and tocomplete given tasks
Must be honest, hard-working and a team player.
We need someone who is very well presented, verywell spoken, very clean and hygienic and with a perfect grasp of English plus aworking knowledge of Swahili.
Knowledge of any foreign languages is an addedadvantage
Candidate must be willing to relocate toZanzibar, Tanzania.
Are you interested in this position and do you meet the minimumrequirements? Apply by sending an email with your CV and a convincing coverletter.
Include passport picture, current & expected salary with your CV.
Due to theurgency to fill the position, shortlisting will be done on an ongoing basis.