Sales Person (Automotive Services)
Bajay Auto
Mombasa
21h ago
source : Pigiame

Responsibilities and Duties

  • Receive inbound calls including transferred sales leads and calls from current and potential customers.
  • Place outbound follow-up calls to sales leads and persuade potential customers
  • Provide product and service information to customers
  • Follow up customer calls and respond to customer’s emails
  • Target new customers or achieve upsells to existing customers when opportunities arise
  • Identify and qualify legitimate sales opportunities
  • Build sustainable relationships and engage customers by taking the extra mile
  • Sell products and place customer orders and interests in the computer system
  • Research required information, identify, and resolve customer complaints using available resources,
  • Document all call information according to standard operating procedures
  • Follow-up on customer inquiries not immediately resolved
  • Identify and escalate issues to supervisors when necessary
  • Recognize, document, and alert the management team of trends in customer calls
  • Complete call logs and reports within stipulated timelines
  • Meet Quality Assurance Requirements and other key performance metrics.
  • Qualifications and Skills·

  • 1-2 previous experience in sales
  • Computer literate with the ability to learn customer service software applications
  • Knowledge of customer service practices and principles
  • Excellent interpersonal, written, and oral communication skills
  • Must possess professional and friendly attitude and be able to quickly develop a rapport with customers over the phone
  • Must possess and be able to demonstrate strong influencing and closing skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
  • Ability to multi-task, set priorities and manage time effectively
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Excellent data entry and typing skills
  • Ability to handle stressful situations / circumstances appropriately
  • Remuneration : Starting Salary 15k

    We are looking for a salesperson in Mombasa to sell our services which include; automotive mechanical works, automotive body repair works, vehicle maintenance.

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    Add to favorites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form