The Camp Manager will ensure the camp achieves the highest guest satisfaction through continuously increasing service levels while optimizing efficiency, occupancy and profitability.
Minimum Qualification : Diploma
Experience Level : Management level
Experience Length : 5 years
Reporting to the General Manager Camp Manager is responsible for the coordination of all operations to ensure a smooth course of daily business including the aspect of profitability, quality- insurance as well as quality-improvement, communication and staff leadership.
During the absence of the General Manager he is responsible to substitute him. He is responsible for the development and realization of projects and concepts within the team.
Responsible for the optimization of sales.
Responsible for coordination, initiation and control of all operational processes as well as appropriate delegation and control of the individual tasks.
Link between the General Manager and Section Heads and entire team.
Implement annual reviews for the section heads and the entire team, as well as promotion, development, and career planning;
Initiate corrective / disciplinary action in collaboration with the HR Office.
Responsible for the implementation and adoption of projects in collaboration with the GM.
Responsible for leadership in all matters in relation to safety and protection in the hotel.
Budget coordination, creation and control operations.
Conduct daily walk throughs to ensure quality standards and cleanliness in front and back of the house areas.
Cost control in liaison with Director of Finance, sales optimization through promotional activities in liaison.
Develop and constantly monitor all security-relevant measures and facilities especially fire protection and rules of conduct in emergency situations, considering the current requirements by authorities and legislation.
Achieve or exceed budget, ensuring and permanent improvement of quality standards and optimize work processes in the operational area.
Quality monitoring of all public areas and all tents.
Monitor technical condition of all departments at the camp.
Initiate cross-cutting projects at the camp.
Monitoring the financial performance in camp in comparison with the area camps.
Obligation to own personal and professional training.
Actively support and implement Talent Development initiatives for team.
Support and initiate transfer, cross exposure and task force assignments for the team.
Recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Desired Qualifications And Skills
Bachelor’s or similar degree from an accredited college or university with major work in Tourism / Hotel Management as well as sound training and education in the international luxury hotel business management.
International experience in comparative positions.
Sound training in various departments in international luxury hotels
Analytical thinking and Presentation skills
Being able to attend a General Manager position within the next two years
Very good executive competence
Ability to motivate and supervise our employees
Administration skills and Budget experience
Planning and organizational skills
Verbal and written communication skills
Customer service and Team leadership skills
English excellent oral skills and Knowledge in a foreign language will be a distinct advantage.
Very good knowledge of Microsoft Office applications
Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
Ability to establish and retain effective working relationships with camp staff and clients / vendors.
Ability to identify and delegate tasks effectively.
Excellent organizational and time management skills.
Excellent verbal communication skills
Passionate for European luxury
Lead by example