The front office assistant will be in charge of day to day running of a busy front office department for fully furnished apartments.
For diversity and gender balance in the department, a male candidate is preferred for this role. Accommodation will be provided within the Staff Quarters and the successful candidate should be willing to stay within the premises.
Minimum Qualification : Diploma
Experience Level : Mid level
Experience Length : 3 years
Handle the Front Office Fidelio System in regards to client’s bookings and inquiries.
Attending to telephone calls and transferring them to the respective extensions.
Receive clients’ rent in the absence of the Finance and Admin Manager.
Assisting in Apartment inspections.
Handle guests’ check-ins and check outs as per the Check In Procedures.
Sending the Guest Feedback Survey’ to the guests through email upon check out and keeping a log for the same.
Filing and retrieval of documents.
Preparing of Purchase Orders using Materials Control Software.
Ensuring the Admin office is always tidy and well organized.
Certificate in Hotel Management Front Office Operations
Working experience in Hotel management systems
Working experience in Materials Control Software
Two years working experience in Hotel Front Office / Hotel Reception / furnished apartments
How to Apply
If you meet the stated qualifications, experience, skills and you are up for the task send CV.
Only the shortlisted candidates will be contacted.