Operations Manager
WeFixTech Ltd
Nairobi, Kenya
3d ago
source : BrighterMonday

Job Summary

Responsible for the preparation, execution and achievement of the company 's operations, administrative, Sales & Marketing, customer service and product / service plans.

  • Minimum Qualification : Bachelor
  • Experience Level : Mid level
  • Experience Length : 4 years
  • Job Description


  • Spearhead the development and implementation of effective growth strategies and customer retention
  • Hire, manage and motivate staff, handle complaints, establish measurable KPI’s, managing staff to achieve KPI’s and determine areas needing cost reduction
  • Provide inspired leadership for the organization
  • Make important policy, planning, and strategy decisions.
  • Develop, implement and review operational policies and procedures.
  • Help promote a company culture that encourages top performance and high morale
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Work with the directors to determine values and mission, and plan for short and long-term goals
  • Identify and address problems and opportunities for the company.
  • Build alliances and partnerships with other organizations.
  • Support worker communication with the management team
  • Qualities :

  • Strong business attitude with the ability to think strategically
  • Strong critical thinking and problem-solving skills
  • Proven ability to work in a self-disciplined & proactive manner.
  • Highly organized and attentive to detail
  • Target driven and with proven sales track record
  • Qualifications :

  • Minimum Degree in business related fields
  • Minimum 4 years experience (2 years as a manager)
  • Experience selling IT service will be an added advantage
  • Apply
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