Activation Agent (Online & Social Media Marketers)
Anonymous Employer
Nairobi, Kenya
3d ago
source : BrighterMonday

Job Summary

We are Hiring a Content Agent. Responsibilities will include Sales & Marketing, Social media marketing & content development.

  • Minimum Qualification : Certificate
  • Experience Level : Entry level
  • Experience Length : No Experience / Less than 1 year
  • Job Description

    Duties andResponsibilities

    Activation Agents will be responsible for Marketing our products online as well as through social media. They are the first point of contactfor the clients after they have signed the contract.

    The job entails to followthe procedures related to marketing the services & product :

    Providing the training by following the script and the instructionsprovided.

    Assuring that clients have full understanding of the tools usage andis aware of the processes

    Clarifying doubts and providing answers to theclient s questions

    Sending the product details to the clients via emails after the call

    Using Salesforce CRM on a regular basisas the workflow tool

    Requirements : English B1-B2

    English B1-B2

    Perfect communicationskills written and spoken (over the phone)

    Previous experience in customersupport

    Problem-solver

    Interpersonal skills, patience, empathy

    Degree / Diploma in any related field

    To apply send your CV and cover letter viaemail indicating the position applied for on the subject line by Wednesday 25th June 2020.

    ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

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