Sales & Debt Collection Interns
Fast-growing Credit Company
Nairobi, Kenya
6d ago
source : BrighterMonday

Job Summary

The internship lasts one month and upon successful completion, the interns will be confirmed in these units outside Nairobi as Loan Officers and Collections Officers.

  • Minimum Qualification : Diploma
  • Experience Level : Volunteer, internship
  • Experience Length : No Experience / Less than 1 year
  • Job Description

    We are a credit company founded to offerstructured and flexible financial services for its clients at competitive ratesto both individuals and SMESs.

    Starting as a small company in a tiny officewith just 10 clients, we have grown rapidly and steadily year over year to asizeable company with over 600 clients.

    We accredit the growth to good customerservice competitive products and most important listening to our clients. Ourcurrent offices are in Nairobi CBD.

    We are currently hiring Sales and debt collection interns tobe located in our branches outside Nairobi.

    RESPONSIBILITIES

  • Work in pairs with Loans Officers and Collections Officers
  • Support and maintain an excellent work environment toachieve demanding targets
  • Deliver first rate customer service
  • Build excellent relationships with customer-partners andopinion leaders in catchment area
  • Assist in accurate and timely reporting of ManagementInformation and market feedback to report on customer preferences, trends andmarket opportunities
  • Assist in marketing activities
  • Assist in lead generation
  • Carry out customer education and maintain relationships
  • Assist in renegotiating payment schedules
  • REQUIREMENTS

  • A good level of general education- Diploma or degree
  • Computer literacy
  • Education background in sales / Marketing or BusinessAdministration
  • Experience in a related field will be an added advantage
  • Experience in a financial institution and dealing withcustomers at the bottom of the pyramid will also be an added advantage
  • Customer Handling

  • Sales and Business Development
  • Enforcement of contract and repayment obligations
  • Administrative Support

  • General support to all tasks
  • Communications
  • Small branch operations
  • Information collection
  • PERSONAL ATTRIBUTES

  • Integrity and ability to work in a team
  • High motivation
  • Self-starter-functional problem solver
  • Process discipline- Ability to follow SOPs
  • Kindly headline your application Sales / Debt Collection Interns. Interviews, training andinternship will be held in Nairobi.

    Successful completion of the internship will lead toemployment

    If you are interested and meet the above requirements andcompetencies, kindly submit your CV and cover letter detailing your suitability forthe position applied for.

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