IT Support Officer
Anonymous Employer
Nairobi CBD
1d ago
source : Pigiame

Responsibilities

  • Offer daily operations and systems support to personnel
  • Setting up of computer LAN for new outlet while providing solution to IT matters concurrently.
  • Verify functionality of hardware and software components
  • Conduct consistent network backup operations
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Planning and undertaking scheduled maintenance upgrades
  • Restricting access to unauthorized site, downloads and users.
  • Setting up accounts for staff, educate them on log in and resolve issues arising
  • Troubleshoot hardware and software issues in person, remotely and via phone
  • Investigating, diagnosing and solving computer software and hardware faults
  • Repairing equipment and replacing parts, checking computer equipment for electrical safety
  • Maintaining records of software licenses
  • Requirements

  • Diploma / Degree in IT or related field
  • Minimum of 2 years’ experience
  • Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
  • Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
  • Good interpersonal skills, should be able to interact with all staff across all level and cadre
  • Creative, open to new ideas and ability to multi-task effectively
  • IT Support Officer mainly responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.

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