Customer Service Representative Moen
One Africa Place Kenya
4d ago

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

  • You address our clients' questions with expertise and empathy by e-mail and telephone. These questions may involve policy content, eligibility, hospital admission procedures, the reimbursement of submitted claims.
  • You organize the in- and outflow of all incoming communication with special attention to the quality of the messages and to the response times.
  • You make sure that hospitals worldwide receive all necessary documents for a plan member's admission within the best possible terms.
  • All of these tasks are performed in English or other languages(French, Portuguese and many others)

    Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

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