R.S (Retail Supervisor) - Laikipia
BBOXX Capital Kenya Limited
Rest of Kenya, Kenya
4d ago
source : BrighterMonday

Job Summary

As a Retail Supervisor you will be driving the key metrics of a shop : Sales, Installation and Repossession. You will manage and motivate agents.

  • Minimum Qualification : Bachelor
  • Experience Level : Mid level
  • Experience Length : 2 years
  • Job Description

    RETAIL SUPERVISORReports to : Retail Area ManagerLocation : Field (80%) and shop (20%)Responsibilities :

  • Create and maintain an incredible sales team
  • Meet the sales objectives through careful planning and motivating your team
  • Meet the technician target through a laser focus on efficiency
  • Meet the operational standard we expect at the shop
  • Description of tasksI. Responsible for new customer acquisition across a defined area

  • Hiring agents who are very effective sellers and good representative of BBOXX
  • Training agents to offer an incomparable customer service
  • Managing the schedule of agents and motivating them to reach new heights
  • Supporting and coaching agents in the field when needed (e.g. group presentation)
  • Monitoring their performance against objectives and take necessary actions
  • Organizing the agent network geographically
  • II. Responsible for technician’s performance

  • Managing the schedule of technicians and motivating them to reach new heights
  • Monitoring their performance against objectives and take necessary actions
  • III. Responsible to implement marketing strategy in coordination with Retail Area Manager

  • Request for any marketing activities
  • Understanding Market and competition
  • IV. Responsible for the operations at the shop

  • Supervise the shop manager in its activities
  • Report to the retail area manager about the shop results
  • Person specification

  • A degree in business related field
  • Have prior experience in sales management, we are not looking for the striker of a football team but for the head coach
  • Be willing to live in rural areas, the role is set in rural areas, you will be located at a shop which are in secondary towns
  • Be proficient with the Microsoft Office Suite
  • Excellent verbal communication, listening and phone skills
  • Desired skills include :

  • You live to meet targets : You love challenges, you are driven to reach target. Failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
  • You love selling : You have a passion in convincing people. You love getting others to trust you and follow your advice.
  • You have some experience in selling effectively.

  • You deliver and expect the best : At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution.
  • We also expect others to do the same. You should have stories when you over delivered in your career.

  • Good motivational skills and enthusiasm
  • Leading a team is a second nature : You might not have had a lot of professional experience yet leading a team. But you feel you have led projects or managed conflicts effectively in the past, tell us about it.
  • You are committed to amazing customer experience : Going the extra mile for the customer is natural for you.
  • A dynamic and positive attitude, excellent organization, coordination, planning and team management skills
  • NB : Familiarity of the area and ability to talk the local language is an added advantage.

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