Spa Therapist (Seasonal)
FRHI
Mount Kenya, Kenya
3d ago

Summary of Responsibilities :

Reporting to the Leisure and Activities Manager , responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Assist in the operation of all spa departments and to have knowledge of all Spa treatments
  • Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure / pedicure) in a safe and comfortable manner
  • Maintain equipment and sample inventory of products
  • Keep documentation and maintain clients files
  • Keep a clean and stocked room
  • Acknowledge and respond to relevant customer queries, needs and expectations
  • Suggest and promote retail products or additional services
  • Uphold hygiene standards and follow health and safety regulations
  • Cooperate with and report on administration on any arising issues
  • Apply best practices and be up to date with market trends
  • Other duties as assigned
  • Qualifications :

  • Previous Spa or Hospitality experience preferred
  • CPR and First Aid certification preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Previous Spa or Hospitality experience preferred
  • Physical Aspects of Position (includes but are not limited to) :

  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Frequent bending, kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps
  • Frequent standing and walking throughout shift
  • Visa Requirements : Eligible to work in Kenya

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