Receptionist
Canaan Health Providers Limited
Nairobi, Kenya
2d ago
source : BrighterMonday

Job Summary

The Receptionist will provide the full scope of reception and administrative office support services to the practice.

  • Minimum Qualification : Diploma
  • Experience Level : Entry level
  • Experience Length : 1 year
  • Job Description

    Canaan Healthcare Center is a modern health facility within Nairobi CBD,Corner House 1st floor.The Centre is renowned for delivering professional health services to our clients.

    We are highly dedicated to an excellent medical practice, up-to-date technology, fanatical patient care and strong ties with our patients.

    Major accountabilities / critical responsibilities :

  • Greets and directs visitors / patients courteously and professionally.
  • Obtains, verifies and / or updates patient information in accordance to protocols.
  • Ensure patient information is accurate including billing information.
  • Assist patients to complete all necessary forms and documentation including medical insurance
  • Answering and screening incoming calls
  • Schedules appointments and records and forwards messages as required.
  • Maintains strong current knowledge of policies and operating procedures.
  • Initiates calls as requested by Doctors, Office Manager or other professional staff.
  • Ensure reception area is well maintained, neat and clean
  • Demonstrates ongoing commitment to customer service excellence and supports the customer service plan.
  • Performs other duties as assigned.
  • QUALIFICATIONS / REQUIREMENTS :

  • Degree / Diploma or equivalent with a minimum of one year of related front office experience required.
  • Demonstrated strong interpersonal, organizational skills.
  • Computer skills required (MS Office Word and Excel).
  • Solid phone / customer service skills.
  • Careful attention to detail.
  • Ability to work both in a team and independently.
  • How to Apply

    If you meet the above requirements, please submit your application letter and curriculum vitae.

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