Sales Administrator - Shipping & Logistics
Anonymous Employer
Nairobi, Kenya
4d ago
source : BrighterMonday

Job Summary

We are looking for an individual who is familiar with sales and marketing activities for both imports and exports by air and sea.

  • Minimum Qualification : Bachelor
  • Experience Level : Mid level
  • Experience Length : 4 years
  • Job Description

    We are looking for a service-minded Freight Sales Agent for selling and managing our customers and freight carriers. The Sales Agent will be managing enquirers coming through online platforms, social media, direct phone calls & office visits.

    The candidate is expected to convert these enquiries, expedite the sharing of information and documentation between customers and carriers, and communicate with operations team and update status of business through company portal & CRM.

    He / She should be able to negotiate contracts with various carriers in a manner that optimizes profits.

    To ensure success in this position you need to maintain current knowledge of freight carrier services, and be effective in attracting new customers and ensuring customer retention.

    Top applicants must be customer-oriented, and have the ability to multitask in a dynamic, fast-paced environment.

    Freight Broker Responsibilities :

  • Generating & managing leads, attracting new prospects, and developing a sales pipeline.
  • Identifying and selecting reputable and safe carriers for freight services.
  • Providing customers with shipping quotes.
  • Booking orders with carriers.
  • Assisting to prepare carriers for loads.
  • Tracking status of loads.
  • Collaborating with shippers, carriers and dispatchers to manage scheduled collections and drop-offs.
  • Keeping accurate records of relevant activities.
  • Updating customers on status of shipments, and assisting with other inquiries.
  • Maintaining current knowledge of market trends in transportation marketplace.
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