Account Director
Potential Staffing Limited
Nairobi, Kenya
3d ago
source : BrighterMonday

Account Director

Potential Staffing Limited

Sales

Potential Staffing Limited

Sales

Nairobi Full TimeRecruitment KSh Confidential 56m

Job Summary

We are looking for an Account director to undertake account management responsibilities and supervise subordinate staff.

Your duties will involve both managing relationships with clients and guiding account personnel.An effective Account director has great aptitude in building and maintaining customer relationships.

They also possess excellent planning and leadership abilities to coordinate and advise account managers, supervisors and executives.

The goal is to ensure the company’s retention of clientele and facilitate further growth.

  • Minimum Qualification : Bachelor
  • Experience Level : Mid level
  • Experience Length : 3 years
  • Responsibilities

  • Plan budgets and activities for account management in the company
  • Set up goals and objectives for all subordinate staff
  • Provide feedback and counsel to account staff to meet quotas / objectives
  • Conduct performance evaluation using key metrics
  • Serve as the point of contact for customers in your portfolio
  • Understand customer requirements and needs to offer suitable solutions and generate new business
  • Ensure the timely delivery of services and products to clients
  • Resolve issues to maintain and strengthen customer trust
  • Read reports of subordinates and communicate overall quarterly / annual progress to senior management and external stakeholders
  • Requirements

  • Proven experience as an account director or similar position
  • Demonstrable experience in negotiation and meeting client requirements
  • Solid understanding of budgeting and reporting on progress
  • Knowledge of performance evaluation techniques and metrics
  • Working knowledge of MS Office and / or relevant software (e.g. Salesforce)
  • Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships
  • Outstanding organizational and leadership skills
  • BSc / BA in business administration, sales or relevant field
  • Qualified candidates are required to send their updated CV

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form