Sales Supervisor (Real Estate)
CCL - Caroline Communications Ltd
Nairobi, Kenya
6d ago
source : BrighterMonday

Job Summary

Do you have the ambition, tenacity & problem-solving skills to manage / coordinate schedules as well as guide / motivate the team meet and exceed targets?

  • Minimum Qualification : Unspecified
  • Experience Level : Management level
  • Experience Length : 3 years
  • Job Description

    Contract to begin between 16th June and 1st of July2020

    Duties and Responsibilities

    Specificjob duties will vary from day to day. However, core tasks include :

    Manage Sales Reps

  • Conduct team meetings, advise, motivateand offer incentives for representatives to achieve and exceedgoals
  • Team weekly, monthly, andannual goal-setting, tracking and sales metrics
  • Organize and coordinate sales representativesschedules
  • Train Staff

  • Develop and implementtraining programs that teach sales representatives how to get customers,negotiate real estate deals, acquire financing, and fill out salespaperwork accurately and key in all detailsinto the CRM platforms / dashboards
  • Administrative Duties

  • Perform regular site visits,monitoring all on-going maintenance / construction projects performed by externalcontractors
  • Manage and plan property operatingbudgets, controlling property income and expenses, and complete requiredreports including weekly, monthly, quarterly leasing, variance, and capital reporting
  • Order supplies,preparing employee commissions and budget reports
  • Marketing, and planningopen houses and other events that help develop sales leads.
  • Attend board meetingsand present routine reports, including activity reports, variance reports,property inspections, roof inspections, and lighting reports
  • MaintainClient Relationships
  • Keep clientssatisfied and promote future business opportunities and referrals.
  • Meet with Clients

  • Meet with clients whoneed specialised attention or who are experiencing a difficult situation plus assistsales representatives who need guidance with client meetings and communication.
  • Staycurrent on the real estate industry, the supervisor willspend timeresearching new housing regulations and legislation that affectthe salesoffice.
  • Also, attend industry meetings, seminars, and conferences toexpand their industry knowledge and develop professional networks.

    Job Requirements

    o Workingexperience in real estate sales

    o Excellentcommunication, negotiation and conflict-management

    o Establishedrelationships with clients and service providers

    o Abilityto travel and work an unpredictable schedule

    o At least 3years’ previous experience in customer support, client services, sales, or arelated field

    o Demonstratedand proven sales results

  • o Advancedcomputer skills and experience with tracking and recording call information,filing documents, or updating customer profiles / accounts;
  • may include enteringand tracking merchandise, online scheduling

    o In-depthunderstanding of company services and its position in the market

    o Excellentcustomer care and focus; ability to assess customers’ needs and provide correctanswer, path, troubleshooting, or method for a positive customer experience

    o Abilityto multitask, prioritize, and manage time efficiently

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