Manager - Salon, Spa & Barber Shop (For a Salon in Upper Market area)
Skills Geographic
Nairobi, Kenya
6d ago
source : BrighterMonday

Job Summary

The Salon, Spa & Barber Shop Manager will lead the day to day operations and manage a team of beauticians, hairdressers and barbers

  • Minimum Qualification : Diploma
  • Experience Level : Mid level
  • Experience Length : 3 years
  • Job Description

    Position : Manager -Salon, Spa & Barber Shop (For a Salon in Upper Market area) Employer : A busy Salon, Spa & Barber Shop business

    Ref no : SGK-MANAGER SS&BS-10-2019 Industry : Beauty

    Job category : Management Town : Nairobi

    Country : Kenya

    Qualifications / requirements :

    Diploma in hospitality and or businessmanagement.

    Experience :

    At least 3 years’ experience in running asuccessful Salon, Spa & Barber shop

    Duties / Responsibilities : Reporting to the Directors, Salon, Spa & Barber Shop Manager will be responsible for the following duties : -

  • Lead the day today operations and manage a team of beauticians, hairdressers and barbersensuring all standards are followed.
  • In charge ofrunning the profitability, customer satisfaction and the skills of your teammembers.
  • Manageemployee-related responsibilities including the hiring, training andsupervision of staff; Inform staff of job responsibilities & performanceexpectations with periodic reviews.
  • Training of staff to include use of tools,equipment, products and portions management.

  • Administrativeduties such as recordkeeping, conducting promotional campaigns, maintainingstock inventories and payroll management.
  • In charge ofclient service and standards. Ensure that customer service protocol isrespected and that complaints are handled appropriately.
  • Manage allsystems i.e. appointments, employee schedules, policy & procedures,machines, tools, inventory / products and uniforms.
  • Develop customerrelationships and measure customer satisfaction.
  • Establish &manage spa budgets and financial goals. Generate monthly productivity reportsand review expenditures to ensure they are in keeping within each budget.
  • Expected Salary : - Kshs. 40,000 - 50,000

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