Receptionist
Anonymous Employer
Thika, Kenya
6d ago
source : BrighterMonday

Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification : Diploma
  • Experience Level : Mid level
  • Experience Length : 5 years
  • Job Description

    TO BE BASED IN : THIKA

    Ladies aged between 40-50 years are encouraged to apply.

    MAIN PURPOSE OF THE ROLE :

  • Welcoming Visitors in the Organization.
  • Calling, Receiving and Forwarding calls
  • Receiving & Distributing mails.
  • KEY ACCOUNTABILITIES (MAIN AREAS OF WORK RESPONSIBILITIES)

  • Serve visitors by greeting, welcoming and directing them appropriately.
  • Making calls for the employees as requested and forwarding them accordingly
  • Answering incoming calls and forwarding them while providing basic information when needed.
  • Receiving, registering and sorting daily mails / deliveries / couriers.
  • Maintain security by following procedures and controlling access.
  • Keeping the reception area tidy and organized.
  • Maintaining proper records for all calls made and by whom.
  • Be familiar with all the personnel, positions and departments in the Organization.
  • Any other duty and responsibilities entrusted by the management from time to time.
  • COMPETENCIES / ABILITIES / SKILLS REQUIRED.

  • Ability to be polite but firm when dealing with difficult, impatient or upset people.
  • Ability to stay calm under pressure.
  • Good spoken and written communication skills.
  • Smart appearance.
  • Self-motivated, courteous, confident and friendly personality.
  • Telephone Skills
  • Listening Skills
  • JOB REQUIREMENT

  • EDUCATION : Minimum Requirement Diploma in Front Office Management or its equivalent
  • EXPERIENCE : 5 years experience in similar role
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