You work in a fast-paced environment, experienced and can network, engage and negotiate with clients.
Minimum Qualification : Bachelor
Experience Level : Management level
Experience Length : 3 years
Connecting Africans to Opportunities
You work in a fast-paced environment, experiencedand can network, engage and negotiate with clients. Be a team player and masteryour role in the team by ensuring our current and new clients are engaged togive them a positive and productive impact of our business, through regularinteractions with them by putting their needs first at all times, and establishtrust-worthy relationships for the mutual benefit with our business and ourclients.
Communicatewith CEO, Sales Manager, Marketing Manager, & CEO and share insights onSlack, Trello and general meeting
Weeklystrategic calls with CEO and Sales Manager
Weekly ongoingtask meetings with CEO
Client onlinemarketing stats / performance (internal & external)
Maintain goodrelationships with clients so that the business can maximize the value of thoserelationships.
Identify keycontacts at potential client companies to establish and foster a relationship.
Participate inone-on-one meetings with clients to explain services in an effort to guidetheir choices
Understand theproblems and challenges of clients and identify ways the business could betteraddress those needs.
Grow thebusiness by identifying new sales and business development opportunities.
Seekopportunities to cross-sell or upsell to existing clients
Monitor andassess the activities of our competitors to proactively satisfy and retain ourclients
Provideexcellent service in order to maintain a positive reputation for the business
Resolve anycustomer complaints in a prompt and professional manner
Accountmanagement of Corporate Clients and Partners
Set revenuetargets and then develop and execute a strategy to meet those
KEY SKILLS AND COMPETENCES
Qualifications and Competencies
Ability tobuild, foster, and maintain positive professional relationships
Devotion tohigh-quality customer service
Excellentinterpersonal communication skills
Keenanalytical and research abilities
Knowledge ofrelationship management best practices
Problem-solvingand conflict resolution capabilities
Willingnessto develop an in-depth understanding of the business and related services
Bachelor’sdegree in business, marketing, management, or related field
3+ years ofexperience in a corporate or customer service role
Experience inthe banking sector is a plus
Outgoing andcustomer-oriented attitude
Maintain orsource x5 Key Business Ancillary partner accounts per month as per rate card(targets to be aligned to budgets)
Source and maintain x10 sub home offer accounts as per rate card(targets to be aligned to budgets).
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