Relationship Manager - Corporate Sales
BuyRent Kenya
Nairobi, Kenya
6d ago
source : BrighterMonday

Job Summary

You work in a fast-paced environment, experienced and can network, engage and negotiate with clients.

  • Minimum Qualification : Bachelor
  • Experience Level : Management level
  • Experience Length : 3 years
  • Our Vision

    Connecting Africans to Opportunities

    Job Summary

    You work in a fast-paced environment, experiencedand can network, engage and negotiate with clients. Be a team player and masteryour role in the team by ensuring our current and new clients are engaged togive them a positive and productive impact of our business, through regularinteractions with them by putting their needs first at all times, and establishtrust-worthy relationships for the mutual benefit with our business and ourclients.

    Organizational

  • Communicatewith CEO, Sales Manager, Marketing Manager, & CEO and share insights onSlack, Trello and general meeting
  • Weeklystrategic calls with CEO and Sales Manager
  • Weekly ongoingtask meetings with CEO
  • Reporting

  • Client onlinemarketing stats / performance (internal & external)
  • Functional

  • Maintain goodrelationships with clients so that the business can maximize the value of thoserelationships.
  • Identify keycontacts at potential client companies to establish and foster a relationship.
  • Participate inone-on-one meetings with clients to explain services in an effort to guidetheir choices
  • Understand theproblems and challenges of clients and identify ways the business could betteraddress those needs.
  • Grow thebusiness by identifying new sales and business development opportunities.
  • Seekopportunities to cross-sell or upsell to existing clients
  • Monitor andassess the activities of our competitors to proactively satisfy and retain ourclients
  • Provideexcellent service in order to maintain a positive reputation for the business
  • Resolve anycustomer complaints in a prompt and professional manner
  • Accountmanagement of Corporate Clients and Partners
  • Set revenuetargets and then develop and execute a strategy to meet those
  • KEY SKILLS AND COMPETENCES

    Qualifications and Competencies

  • Ability tobuild, foster, and maintain positive professional relationships
  • Devotion tohigh-quality customer service
  • Excellentinterpersonal communication skills
  • Keenanalytical and research abilities
  • Knowledge ofrelationship management best practices
  • Problem-solvingand conflict resolution capabilities
  • Willingnessto develop an in-depth understanding of the business and related services
  • Bachelor’sdegree in business, marketing, management, or related field
  • 3+ years ofexperience in a corporate or customer service role
  • Experience inthe banking sector is a plus
  • Outgoing andcustomer-oriented attitude
  • KPI’s

  • Maintain orsource x5 Key Business Ancillary partner accounts per month as per rate card(targets to be aligned to budgets)
  • Source and maintain x10 sub home offer accounts as per rate card(targets to be aligned to budgets).
  • KEYRELATIONSHIPS

  • BuyRent KenyaSales Manager
  • BuyRent KenyaCustomer Service Relationship Managers
  • BuyRentKenyaCEO
  • BuyRentKenyaBusiness Intelligence
  • BuyRentKenyaMarketing Manager
  • BuyRentKenyaSocial Media -Content Marketer
  • BuyRentKenyaIn-House Designer
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