Social Enterprise / Kiva Labs Fellow, Africa/Middle East (Anglophone)
Nairobi, Kenya
5d ago

About Kiva

Kiva is an international nonprofit working in more than 80 countries, with a mission of expanding financial access to help underserved communities thrive .

We do this by crowdfunding loans on for borrowers such as entrepreneurs, smallholder farmers, and students, and by addressing the underlying barriers to financial access around the world through innovative projects and partnerships.

Our organization combines the culture and agility of an internet start-up with the compassion and heart of a nonprofit to create impact and opportunity at global scale.

With offices in San Francisco, Portland, New York, Nairobi and Bangkok, Kiva’s team includes 100+ employees and 400+ volunteers worldwide.

Our team is growing as we pursue exciting new opportunities to create a financially inclusive world.

Kiva Fellowship

Kiva's Impact Investments team works primarily with Microfinance Institutions (MFIs), non-profits, and social enterprises known as Field Partners who post borrower profiles from all over the world onto the Kiva website.

The team is responsible for sourcing, conducting due diligence, monitoring and managing relationships with Field Partners.

The team also trains new partners, and ensures that existing partners are compliant with Kiva policies and aligned with Kiva's social mission and strategic focus.

We are looking for passionate, dedicated, skilled volunteers to support the efforts of the Impact Investments team by working with our Impact Investments team, our Field partners and their clients in order to help us expand our impact.

Reporting to regional Investment Managers, Kiva Fellows contribute to the overall goals of the team and the organization through the execution of a customized workplan over the course of 6-12 months.

Kiva Fellows come from a wide variety of backgrounds and professional experiences. They are united by their desire to gain on-

the-ground, hands-on experience in the microfinance sector while meaningfully contributing to Kiva's mission. The Kiva Fellowship is a volunteer position, but reimbursements for international travel (up to $2,500 total) and monthly living expenses ( $1,000 / month) are provided for the duration of the fellowship to help offset expenses.

All fellows must attend training week in San Francisco, CA, February 3rd - February 7th, 2020. The fellow is expected to deploy to their home base in Nairobi, Kenya within two weeks following training and conclude their service by July 31, 2020.

Kiva Fellowships are full-time, volunteer positions and successful applicants can expect to be based in multiple countries over the duration of the program, depending on the priority of our Field Partners’ needs.

Kiva is currently hiring for our February 2020 to July 2020 Fellowship Class

Primary Responsibilities :

Fellows are responsible for working with Kiva's Social Enterprise Field Partners to identify and implement improvements to their credit program and help position them for scale.

Fellows are also responsible for supporting Kiva’s impact assessment, conducting client interviews, on-site and off-site monitoring, assessing and improving Kiva-

related operations and delinquency management, conducting due diligence, and providing assistance and support to assigned Field Partners.

This fellowship will be a combination of visits to Field Partners and desk work from Kiva’s Nairobi office (or other suitable location).

  • Partner Support : Both as Kiva's on-the-ground ambassador and remotely, help to communicate Kiva’s mission, vision and strategies to Field Partners.
  • Communicate Kiva policy to partners and update Kiva on any new Partner developments

  • Partner Impact : Support assessments of partners' impact and quality of service by compiling information from multiple sources (internal data, client reviews and feedback, discussion with staff) to understand their model and summarize the key strengths and weaknesses of their credit program.
  • Draft summaries of impact assessments to support internal strategy and external communication

  • Borrower Surveys : Help test borrower surveys to systematize partner impact assessments. Adapt them to local context and coordinate with other fellows to implement comparative multi-country analyses
  • Analysis of Existing Partner Credit Program : Evaluate existing credit program and delinquency management, and identify areas for improvement, both in regards to Kiva policies as well as industry best practices
  • Credit Program Staff Trainings : Conduct basic credit training courses including (but not limited to) New Client intake and training, Basic Client loan appraisal and approval process, Disbursements, Collections and Follow-
  • up, Cash management, Over-indebtedness policies, Delinquency / PAR and Defaults management, and Projections

  • Financial Analysis : Assist with the collection and analysis of assigned Field Partner’s financial performance
  • Due Diligence : Assist with due diligence of current partners to increase their credit limit and of new potential partners
  • Additional Responsibilities :

  • Partner Operations : Assess the Kiva-related operations of assigned Field Partners, identifying opportunities for increased efficiency and implementing sustainable solutions.
  • Provide training and technical assistance on Kiva systems, processes, and policies to key Field Partner staff members involved in the Kiva workflow.

    Assist with the monthly repayment reporting process and escalate compliance, systems and process issues as needed. Conduct off-

    site and on-site Borrower Verifications (BV) to monitor Field Partners for compliance with Kiva policies

  • Interest Rate / Borrower Cost Analysis : Assess the total cost of the loan product offered by field partners and work with Kiva’s impact team to develop a consistent process for comparison with the local and regional markets
  • Direct to Social Enterprise (DSE) due diligence : Review and vet investment application requests from social enterprises under the DSE program.
  • Research companies, analyze their financials, prepare follow-up questions, carry out reference calls, propose the appropriate credit structure and determine the quality of the investment opportunity

  • Business Development : Support with lead generation and developing networks to source and recruit new investments for the Labs portfolio, with an emphasis on achieving impact at scale.
  • Screen investments and review applications

    Fellowship Location :

    For the duration of the fellowship, fellows working in the region of Africa / Middle East will be based out of Kiva’s office located in Nairobi, Kenya.

    The following is a list of countries where Kiva works in this region, and where the fellow assigned to this role may be asked to travel :

    Ghana, Israel, Jordan, Kenya, Lesotho, Malawi, Mozambique, Namibia, Rwanda, South Africa, Tanzania, Uganda, Zambia, and Zimbabwe

    Please note that these locations are subject to change based on the needs of Kiva's Field Partners and Impact Investments team.

    Further information about timing and sequencing of travel will be provided during the interview and offer process.

    Required :

  • 21 years of age by the start of training week
  • Able to commit full-time for 6-12 month term
  • Bachelor’s degree required; advanced degree preferred.
  • Positive attitude and dedication to Kiva's mission
  • Experience managing and cultivating external partnerships
  • Strong analytical abilities to assess business models, financial statements, loan products and social impact
  • Ability to take initiative, remain highly organized and work independently while maintaining ongoing communication with a remote manager
  • Strong communication skills, including the ability to tailor communications to a wide variety of audiences and stakeholders, across multiple cultures.
  • Flexibility and adaptability in the face of rapidly shifting priorities and circumstances
  • Comfortable traveling extensively when needed and living for an extended period of time in developing countries
  • Cultural sensitivity, which may include prior work or volunteer experience in a cross-cultural setting
  • Highly organized with strong attention to detail
  • Preferred :

  • 3+ years’ work experience in a related field (banking, microfinance, international development, or social enterprise)
  • Prior experience working in Africa and / or the Middle East
  • Demonstrated project management experience and ability to move multiple projects forward at once.
  • Comfortable learning new technologies
  • Patience and persistence when advocating for change
  • Process-oriented thinker with an eye for efficiency
  • Experience designing and conducting trainings
  • Experience collecting data or implementing surveys. Strong data analysis skills is a plus
  • Benefits :

  • Access to a well-connected network of 800+ former Kiva Fellows, plus the wider Kiva network of staff, interns, and partners
  • A week of in-depth training at Kiva HQ, plus ongoing professional development workshops and trainings
  • On-the-ground exposure to the microfinance, crowdfunding, and social enterprise sectors
  • Modest reimbursements to help offset international travel and monthly living expenses, plus travel insurance coverage
  • A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives.

    We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

    Please note this application may take 45 - 60 mins to complete, and there is no option to save a working draft. We recommend writing the answers to the short essay questions in a separate document and copying and pasting your responses here once they are complete.

    Please include any languages you speak and at what level of proficiency on your resume.

    While there is an option to upload a cover letter as part of your application, the answers to the short essay questions will provide the context we need.

    We will not review any cover letter included in your application.

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