Operations Manager – Microfinance
Mwananchi Credit Ltd
5d ago
source : BrighterMonday Kenya

Job Summary

The position is responsible for operations strategies and business growth to deliver effective and profitable operation of the business and enhance the Company’s profile in the market place.

The successful candidate will be responsible for lending, product development, marketing, customer experience, policy development, compliance and controls.

  • Minimum Qualification : Bachelor
  • Experience Level : Management level
  • Experience Length : 8 years
  • Job Description

    Industry : Microfinance

    Key Responsibilities

  • Lead and direct thedevelopment and implementation of the company’s strategic plan, annualbusiness plan and budgets
  • Develop plans forbusiness growth & profitability targets of the bank
  • Monitor andevaluate performance to generate a healthy portfolio on a monthly basis,including client satisfaction metrics.
  • Ensureorganizational quality through review, update, implementation andadherence to agreed policies, procedures and manuals.
  • Ensure complianceand adherence to statutory and regulatory requirements as well ascontinuous update of processes, policies and procedures.
  • Prepare budgets,annual business plans and operational plans.
  • Lead the team inchampioning the bank’s brand image both internally and externally
  • Oversee credit riskframework, implement credit strategies, policies and procedures in linewith the bank’s corporate strategy and ensure compliance.
  • Implement themicrofinance plan focusing on increasing the outreach of the bank throughinnovative marketing programs and development of new credit and non-fundedproducts.
  • Lead in mobilizationof sufficient funds for onward lending to customers
  • Manage and maintainrelationships with strategic stakeholders.
  • Skills & Qualifications

  • A Bachelor’s / Master’s degree in Business Administration, Finance or related field ofstudy from a reputable University
  • Minimum of 8 years’experience in senior management positions in a Microfinance Institution orBank
  • Experience incredit origination and credit risk assessment in a lending environmentcoupled with mobilization and delivery channel development.
  • Flexible andresourceful; the ability to work in a fast growing institution
  • A thoroughunderstanding of microfinance performance metrics / indicators and theability to interpret and process operations data;
  • Analytical Thinking
  • Customer Focused
  • Entrepreneurial spirit
  • Excellentcommunication skills
  • Strong leadershipskills and ability to develop staff
  • Strong FinancialAcumen
  • How to Apply

    Ifyou are up to the challenge, possess the necessary qualifications and experience;please send your CV

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