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Job Ad & Profile Description
Position : Acquisition Manager
Airtel Kenya wishes to recruit for the role of Acquisition Manager , within Marketing Division to ensure all new prepaid customer objectives are achieved.
This leader will be responsible for providing direction and ongoing coaching to the sales team around customer acquisition, sharing of best practices and progress against goals.
This role reports to the Marketing Director.
Key responsibilities of the role include and are not limited to :
Put in place an all encompassing onboarding process for postpaid, prepaid and hybrid that includes Profit story, customer sales pitch, KYC, Number provisioning, AM activation, Line activation, Offer provisioning, Am top-up and Recharge
Identify cash loss sites, assess the problem and come up with remedial planning of making them profitable which may inlcude special offers to drive profit and ensure site performance is monitored
Work with all stakeholders (internally & externally) to ensure full support and alignment to all elements making acquisition a success
Train and create awareness on new products, profit story and onboarding process to both Internal and external partners
Ensure m2 Decay is as low as possible and do regular market visits to drive quality of execution on the ground
Have full accountability and responsibility for product life cycle management of the acquisition offer and ensure competitive, relevant acquisition offers are in place
Required profile for job ad : Acquisition Manager
Bachelor Degree in Marketing, Business Administration or other related field
A Master’s Degree will be an added advantage
5 - 8 years’ experience in retail sales with good knowledge of distribution and channel management. Experience in Telecommunications will be an added advantage
Project Management skills
Strong creative and conceptual Skills
Excellent negotiation skills
Ability to work well in teams
Result oriented with the ability to influence decisions at top management level
Keen attention to detail
Strong commercial acumen
Strong coaching and leadership skills
Excellent written and oral communication skills
Job criteria for job ad : Acquisition Manager Job category : Marketing, communicationSales Industries : Maintenance, servicing, after-sales servicesMarketing, communication, media Employment type : Permanent contract Region : Nairobi Experience level : 5 to 10 years Educational level : HND Number of Position(s) : 10